Features
What Venue Logger does
One program for a venue's control room: the log, incident reports, the gate, staff, safety on the night, and the setup behind them.
The log
The record of the night, written as it happens.
Incident reports
From the guard's phone to the security company's inbox.
The gate
Bump in, bump out, deliveries and contractors.
Staff and patrons
Who's working, what they hold, and who isn't welcome.
Safety on the night
Evacuations, capacity and the checks that can't be missed.
Running it
Who can use it, where it keeps things, and setting it up.
In more detail
Each feature, and the “I wish we had…” it answers.
The log
The record of the night, written as it happens.
“I wish our log would hold up when the police or a court ask for it.”
A log that shows it hasn't been touched
With audit integrity on, entries are only ever added to: a correction is a new entry naming the one it corrects, and each entry is tied to the one before it, so any later change shows. At close of event the log is sealed and signed, with an independent timestamp, and anyone given it can check it on this website for free.
“I wish logging was quicker than typing it all out.”
Buttons for what happens every night
Your own buttons for areas, incident types and outcomes, with sub-buttons, hotkeys and action columns. Most entries are a few clicks, timed and put down to whoever is signed in. Type only where words are needed.
“I wish I could see how busy tonight is at a glance.”
A live tally
Counts for the buttons and actions you choose, with how many came in the last hour, and a pace bar that turns amber, then red, when the last hour is busier than the night so far.
“I wish I could find that entry from 11 o'clock.”
Filter the whole night
Search any words, or narrow it to a stretch of time, a button, an action or a flag colour, and the log shows only what matches.
“I wish we didn't have to start a new log every morning.”
24/7 logging
For a building watched around the clock. The log is cut into one block a day at the time you choose, each block sealed and filed by date, and the next opens straight away.
“I wish two of us could log at the same time.”
More than one computer in the control room
Other computers join the night's log with a crew code, over an encrypted link. If the connection drops, their entries wait and go across when it's back.
Incident reports
From the guard's phone to the security company's inbox.
“I wish guards would write the report while it's fresh, not at the end of the shift.”
Reports from a phone
Guards scan a QR code and fill in your own report form on their phone, with photos. It arrives in the Reports Centre straight away, ready to attach to its log entry. Through the Veradex relay it works on mobile data too.
“I wish our reports didn't say things like ‘I punched him’.”
A wording check before it's sent
Before a report goes, the phone points out words that could read as excessive force, or are poorly put, and suggests rewriting them. The guard can still send it as written.
“I wish sending reports to the security company wasn't a job in itself.”
Reports sent in one go
Pick the reports and tick who they go to. Each contact gets a zip of PDFs, with a spreadsheet listing them, in an email of their own.
“I wish the end-of-night report wrote itself.”
An event report from the log
A PDF worked out from everything recorded: how busy each hour was, call counts, capacity peaks, incident reports, the gatehouse, staff, what's still open, and a sign-off. Save it, put it on the log, or email it.
The gate
Bump in, bump out, deliveries and contractors.
“I wish the gate knew who was coming.”
Gate lists kept by the people who know
Crew supervisors and rostering managers keep their own lists from their phones, wherever they are, and the gate sees every change as it happens. A rigger off sick is swapped without a call to the control room. Give a supervisor a number of car park bays and their list holds no more than that.
“I wish drivers could sign themselves in when nobody's on the gate.”
Self sign-in by QR code
Put the code up at the gate. Drivers scan it, fill in your form, and go straight into the gatehouse log, marked Self sign-in. Signing out works the same way.
“I wish we knew exactly what's on site right now.”
A gatehouse log of its own
Deliveries, contractors and trucks in and out, each with the guard who logged it, and shift handovers. The gate works at its own pace, and its log merges into the main log at the end of the night.
Staff and patrons
Who's working, what they hold, and who isn't welcome.
“I wish I knew whose licence runs out next week.”
A staff register that keeps up
Each person's positions, what those positions require, and the certificates themselves, with lapsing and missing ones standing out. Staff photograph a certificate on their phone and it arrives as one PDF; notices of authorisation are signed with a finger. Old documents are deleted when your retention period ends.
“I wish we had one sheet of everyone working tonight, whoever employs them.”
Timesheets from every company
Import rosters and timesheets from Humanforce, Guardhouse, Deputy, Tanda, Employment Hero or a spreadsheet. See how many are on site now, by company, sign people in and out, and finalise each sheet to the log.
“I wish the log said which staff were involved.”
Staff on log entries
Put anyone on tonight's timesheets on the entries they were part of: the guard who made the removal, the bar staff who called it in. They go into the exports and the event report too.
“I wish the door knew who's banned.”
Banned and watch lists, with photos
Your own list of people banned or to watch for, each with a description, photos (a CCTV still pasted straight in) and the dates of the ban. In WA, the prohibition orders register is brought in with every new log, and anyone on both is marked.
Safety on the night
Evacuations, capacity and the checks that can't be missed.
“I wish we knew for certain everyone was out.”
Evacuation roll call, by area
Press Evacuation and everyone on site goes on a roll call. A tablet in each warden area turns red and sounds an alarm, showing its steps and its staff to tick off, and each tick reaches the control room as it's made. If the venue's wi-fi fails, the tablets carry on through the Veradex relay, and printed warden cards cover a missing tablet.
“I wish we always knew how close we are to capacity.”
Capacity counts and a graph
Enter the clicker readings for each section and see how many are inside against your licensed maximum, with a warning near it and over it, and a graph of the whole night.
“I wish nothing got missed on the opening checks.”
Checklists
Build your own checklists, in sections. Each item is marked done, not applicable or not done, with the time, the staff who did it and any details, and can go into the log as it's marked.
Running it
Who can use it, where it keeps things, and setting it up.
“I wish only the right people could log, and we knew who did what.”
Everyone signs in
Each person signs in to Venue Logger with their own username and PIN, and everything they do carries their name. Managers add and remove operators on this website, and nobody can see anyone else's PIN.
“I wish our records stayed with us.”
Your records stay on your computer
Venue Logger runs on the venue's own computer and keeps everything in one folder you choose, ready to back up. The Veradex relay only carries what you switch on, such as gate lists and reports from phones off your wi-fi.
“I wish setting up our next venue didn't mean starting again.”
Save and load your setup
Buttons, actions, report forms, venue details and settings saved as one file, to put everything back after starting fresh, or load at another venue.
Something on your list that isn't here?
Download Venue Logger for Windows.